Refund policy

Return and Refund Policy

At Jassourco, we prioritize your satisfaction and the quality of our products.

• No Returns: We do not accept returns on purchased items.
• Problem with Your Item? If you encounter any issues, our team is flexible and happy to assist in resolving the problem. Please contact us, and we will inspect and address the matter promptly.
• 1-Year Guarantee: Electric fireplaces come with a 1-year guarantee, ensuring peace of mind for your purchase.

For further assistance, don’t hesitate to reach out to our customer support team!